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Physical wellbeing and health concerns:

1. Has your doctor ever said that you have a heart condition and that you should only perform physical activity recommended by a doctor?
2. Do you feel pain in your chest when you perform physical activity?
3. In the past month, have you had chest pain when you were not performing physical activity?
4. Do you lose balance because of dizziness or do you ever lose consciousness?
5. Do you have a bone or joint problem that could be made worse by a change in your physical activity?
6. Is your doctor currently prescribing any medication for your blood pressure or for a heart condition?
7. Do you know of any other reason why you should not engage in physical activity?

If the answer is “YES” to one or more of the above questions, consult your physician BEFORE engaging in physical activity. Please inform your physician which questions you answered “YES” to in this questionnaire. After a medical evaluation, seek advice from your physician on what type of activity is suitable for your current condition.

Payments and refunds:

1. 1. All purchase transactions, even if shown in other currencies, have to be realized in Serbian Dinars (RSD, РСД). An equivalent fee will be converted from your default currency.
   2. Goods covered by the manufacturer’s warranty are sold with the manufacturer’s warranty extended to the Buyer. The complaint procedure is initiated at the customer’s request by sending an email about Product Quality.
      If you want to start the complaint process, you need to contact us by email at [email protected]
      The Company Quickly Shape LLC assumes no responsibility for customer errors, wrongly purchased products, or any other errors related to your purchasing procedures on the Website.
      If you have any irregularities in the purchase of the product on the Website or you have not received the purchased product, please contact customer service ( [email protected]com). Please contact customer service and we will do our best to eliminate the irregularities in order to obtain the purchased product.
   3. Our products can be bought and paid for with the following payment cards:
      VISA, MAESTRO, and MASTER CARD. The payment method is being processed in collaboration with ALLSECURE llc and UNICREDIT BANK through a safe and secure payment process.
      After entering the card data and confirming the payment the bank authorizes, the transaction and thus the order is approved and enters the further process of preparation for delivery.
      The transaction will be completed and the amount deducted from your account only when the products are prepared. In case the payment is not completed or the amount is not deducted from the account by the expiration of 14 days from the acceptance of your order, that order will be cancelled and deleted. Please check with the card-issuing bank to see if your card supports online payments.

1. INTRODUCTION

Quickly Shape (website URL address: quicklyshape.com) appreciates your business and trust. We are a Serbia based company, creating workout programs. By visiting our website and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy. This Privacy Policy does apply to any information you may provide to us or that we may collect offline and/or through other means (for example, at a live event, via telephone, or through the mail).

2. DATA COLLECTED

REGISTRATION DATA

If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.

PURCHASE DATA

To receive product support, you have to have one or more purchase IDs on our website. These purchase IDs will be stored together with support expiration dates and your user data. This is required for us to provide you with product support and other customer services.

SUPPORT DATA

If you have registered on our website and have a valid support account, you can submit support emails for assistance.

CONTACT FORM

Information submitted through the contact form on our site is sent to our company email, hosted by Yandex. Yandex adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: Yandex Privacy Policy

These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.

GOOGLE ANALYTICS

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behaviour on our website please use this link: Google Analytics Opt-out.

CASES FOR USING THE PERSONAL DATA

We use your personal information in the following cases:

• Verification/identification of the user during website usage;
• Providing Technical Assistance;
• Sending updates to our users with important information to inform about news/changes;
• Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security over our customers’ personal information;
• Customize the website to make your experience more personal and engaging;
• Guarantee overall performance and administrative functions run smoothly.

3. EMBEDDED CONTENT

Pages on this site may include embedded content, like Vimeo videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:

FACEBOOK

Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .

TWITTER

Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .

VIMEO

Vimeo has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Vimeo and your IP is not sent to a Vimeo server until you consent to it. See their privacy policy here: Vimeo Privacy Policy

CONSENT CHOICE

We provide you with the choice to accept this or not, we prompt consent boxes for all embedded content, and no data is transferred before you consented to it.

4. COOKIES

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

NECESSARY COOKIES (ALL SITE VISITORS)

• cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
• PHPSESSID: To identify your unique session on the website.

NECESSARY COOKIES (ADDITIONAL FOR LOGGED IN CUSTOMERS)

• wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
• wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
• wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
• wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of the admin interface, and possibly also the main site interface.
• wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of the admin interface, and possibly also the main site interface.

5. WHO HAS ACCESS TO YOUR DATA

If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.

If you are a client with a registered account, your personal information can be accessed by:

• Our system administrators.
• Our supporters when they (in order to provide support) need to get the information about the client accounts and access.

6. HOW LONG WE RETAIN YOUR DATA

If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.

7. SECURITY MEASURES

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

8. YOUR DATA RIGHTS

GENERAL RIGHTS

If you have a registered account on this website, you can request an exported file of the personal data we retain, including any additional data you have provided to us.

You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).

If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

GDPR RIGHTS

Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. Quickly Shape permits residents of the European Union to use its Service. Therefore, it is the intent of Quickly Shape to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.

9. RELEASE OF YOUR DATA FOR LEGAL PURPOSES

At times it may become necessary or desirable to Quickly Shape, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.

10. AMENDMENTS

We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.